Ken Cerney spent 28 years in the Regular Army, Wisconsin Army National Guard and US Army Reserve, retiring as a Lieutenant Colonel and Chief of Leadership Training for the Army Reserve Readiness Training Command. Ken also recently retired after 16 years as a commercial helicopter pilot flying for a local hospital bringing that helicopter to 2 past WEMSA conferences. While an active Helicopter Air Ambulance pilot he also taught communication and safety classes for flight crews. He still attends several conferences each year presenting on personality conflicts, communication failures and risk tolerance in helicopter crews during extremely stressful situations. He has been teaching leadership and crew/team communications since 2001 to leaders, individuals, and teams, highlighting communication, team development and interactions at the root levels of organizations. Ken is a semi-retired adjunct instructor for the Northcentral Technical College Workforce Training and Professional Development department where he teaches basic communication, decision making and leadership skills for first time leaders and more.